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Contact
and Ordering Information
Contact
Us via Email
General questions or comments about our store?
Click Here
Phone
317-399-1211
Fax
(Toll Free) 866-378-2781
Online orders
http://www.customstorybooks.com
- Online Order
Instructions
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Click Here
for Instructions
Store
Some personalized items
(Name Trains, Picture Me Books and Presto Books) offered in our
on-line store plus other non-personalized items are available in our
store at:
Map of Logan Village Mall: 317-776-9999
977 Logan St
Noblesville, IN 46060, US
- Shipping Limits
We ship only within
the United States.
Shop for great products and
smart buys in a safe, secure, and convenient way. We have made
security a priority for our shoppers. Our Secure Server will
encrypt and protect your information.
Ordering
Instructions
Payment
options
We accept
PayPal, Visa, MasterCard, Discover, American Express, Money Orders and Checks. Sorry, we do not accept
C.O.D. orders. Prices in US Dollars.
Address:
Store:
Map
to Logan Village Mall: 317-776-9999
977 Logan St
Noblesville, IN
46060
Monday-Wednesday: 10:00 a.m. - 6:00
p.m.
Thursday: 10:00 a.m. - 8:00
p.m.
Friday-Saturday: 10:00 a.m. - 6:00
p.m.
Sunday: 12:00 Noon - 5:00 p.m.
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Corporate Office:
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Custom Storybooks, Inc.
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5576 Lake Knoll Way
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Noblesville,
IN 46062
Phone: 317-399-1211
Fax:
(Toll Free) 866-378-2781
Email:
mailto:info@customstorybooks.com
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-
Great
News for Noblesville Indiana area residents! You can now pick up the books
you order on-line at Logan Village Mall at 10th and Logan in Noblesville with
FREE SHIPPING. Just select "Pick-up at Logan Village Mall" for shipping
when checking out.
We Ship:
click here for shipping information and
rates
Coupons and
Discounts
Coupons should be
entered at time of purchase. Discounts are given at checkout.
Privacy
Policy
All information is kept strictly confidential. Information supplied by our customers is used solely for the construction of our books and for product updates, if requested.
We will never sell, rent or share your personal information to any third party. Protection of your privacy is a fundamental Custom Storybooks commitment.
Return Policy
You may return any item (except
Webkinz,
Personalized
books, letters and clocks) for a refund or replacement within 14 days of the shipment date. Shipping and handling charges are non-refundable.
Webkinz are non-returnable. Personalized books, letters and clocks may be
returned for replacement only within 14 days of the shipment date for
mistakes made by Custom Storybooks. Custom Storybooks will correct only
their mistakes (i.e., entries that the customer entered mistakenly will
not be changed) and re-ship the product at Custom Storybooks expense.
Changes to any entries that the customer entered mistakenly will be charged a
fee of $5.00 to change and re-ship unless the the personalized book has already
been returned for a mistake Custom Storybooks made, than the fee will be
$2.00.
All returns must be accompanied by the packing slip. When you return an item, please indicate the reason for the return.
Please send the package via USPS with Delivery Confirmation. This protects you in case the gift is lost in transit. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
You may return merchandise to:
Custom
Storybooks, Inc.
5576 Lake Knoll Way
Noblesville, IN
46062
We'd love to hear from you.
Click here to submit your comments.
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